- Remote call center agents: Building a business case
Learn about the benefits of remote call center agents in this business case for remote agents. ... Remote call center agents allow companies to tap into a ...
http://searchcrm.techtarget.com/general/0,295582,sid11_gci1212484,00.html
- Managing remote call center agents: 14 best practices
Learn best practices for remote call center agents, including how to manage these agents without personal contact from the call center supervisor.
http://searchcrm.techtarget.com/news/column/0,294698,sid11_gci1254081,00.html
- Home-Based Call Center Agents; Remote Agents
Most call centers face the ongoing problem of agent turnover and not having a ... includes full support of remote call center agents for processing both inbound ...
http://stratasoft.com/products/home-based-call-center-a...
- CRMXchange Directory: Remote Agent - Remote Call Center Agents - Remote ...
"Find software for remote agents at CRMXchange: Find remote call center ... Employing remote call center agents may be the viable solution that your company ...
http://crmxchange.com/remote_agents.asp
- Remote Agents / Virtual Call Center
Listing of articles about remote agents, virtual call centers, and working at home ... Virtualization for Call Centers. The Challenge of Remote Agent Training ...
http://connectionsmagazine.com/articles/cat/70.html
- Home Agents: Virtual Call Center, Remote Agents
Home Agents: Contactual's flexible architecture allows you to cost-effectively deploy home agents – with only a computer and an Internet connection.
http://contactual.com/home_agents.html
- Magazine Articles - Provided by Contact Professional magazine
Assuming that an agent occupies 50 square feet of call center space and the ... Could remote agents be in your call center's staffing future? ...
http://contactprofessional.com/issues/article.asp?ID=263
- Virtual PBX Call Center and Telecommuting Products for Remote Agents ...
... software for mobile workforce, remote office and remote agent call centers. ... Remote Agent Call Center. Mobile Workforce. Telework Call Center. Work From ...
http://databasesystemscorp.com/psvirtualcc.htm
- Remote Agent Outsourcing- Telelink Call Centre
Remote Agent Outsourcing is becoming the strategic choice of companies looking to achieve cost reductions while improving their service quality, increasing ...
http://thecallcenterinc.com/outsource.htm
- TrueACD™ Queuing For Remote Call Center Agents
Even remote call center agents in a TrueACD queue know if there are more callers ... better than hardware solutions because it can handle remote call center agents. ...
http://virtualpbx.com/tour/TrueACD.asp
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