- HDI | Leading IT Service & Support
HDI Customer Satisfaction Index. HDI Support Center Maturity Assessment ... Certification and training for help desk, support center, and service desk professionals. ...
http://www.thinkhdi.com
- Help Desk Institute
Help Desk Institute. Customer Support Specialist (CSS) Certification ... Customer Service Technician. Help Desk Agent, Technician, or Specialist. Dispatcher ...
http://www.thinkhdi.com/files/pdfs/css.pdf
- March 20, 2001 - Akamai Showcased for Customer Service Excellence by ...
Akamai Showcased for Customer Service Excellence by Help Desk Institute. Contacts: Jeff Young ... the Help Desk Institute (HDI) for excellence in customer service. ...
http://www.akamai.com/html/about/press/releases/2001/press_032001.html
- Customer Service Group
Newsletters, books, and free online resources for improved customer service, call center and help desk operations including tools for enhancing rep training, ...
http://www.customerservicegroup.com
- HDI | Leading IT Service & Support
HDI Customer Satisfaction Index. HDI Support Center Maturity Assessment ... Certification and training for help desk, support center, and service desk professionals. ...
http://www.av.rds.yahoo.com/_ylt=A0oGkuDi82VJyq4AeSiDBqMX;_ylu=X3oDMTBwMjNqdWVsB...
- Computer Help A to Z
Explains how to make better use of computers with easy to understand tips and articles covering the basics.
http://www.computerhelpatoz.com
- HDI of New York's Hudson Valley
Help Desk Institute ... Professional Association for the Customer Service and Technical Support Industry ... conduit to Help Desk Institute Global for suggestions ...
http://www.hdihvny.org
- Help Desk Institute
Help Desk Institute. Customer Support Specialist (CSS) Certification ... Customer Service Technician. Help Desk Agent, Technician, or Specialist. Dispatcher ...
http://www.av.rds.yahoo.com/_ylt=A0oGkuDi82VJyq4AeyiDBqMX;_ylu=X3oDMTBwMjNqdWVsB...
- LBE Help Desk Software
Help desk software features include Win32 application, browser-based interface, e-mail handler, and advanced system reporting.
http://www.lbehelpdesk.com
- March 20, 2001 - Akamai Showcased for Customer Service Excellence by ...
Akamai Showcased for Customer Service Excellence by Help Desk Institute. Contacts: Jeff Young ... the Help Desk Institute (HDI) for excellence in customer service. ...
http://www.av.rds.yahoo.com/_ylt=A0oGkuDi82VJyq4AfSiDBqMX;_ylu=X3oDMTBwMjNqdWVsB...
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