- HDI | Leading IT Service & Support
HDI Customer Satisfaction Index. HDI Support Center Maturity Assessment ... Services' HDI Launches 11th Annual Practices and Salary Survey For the Help Desk/IT ...
http://thinkhdi.com
- Customer Service Group
Newsletters, books, and free online resources for improved customer service, call center and help desk operations including tools for enhancing rep training, ...
http://customerservicegroup.com
- Help Desk Institute
Help Desk Institute. Customer Support Specialist (CSS) Certification ... Customer Service Technician. Help Desk Agent, Technician, or Specialist. Dispatcher ...
http://thinkhdi.com/files/pdfs/css.pdf
- March 20, 2001 - Akamai Showcased for Customer Service Excellence by ...
Akamai Showcased for Customer Service Excellence by Help Desk Institute. Contacts: Jeff Young ... the Help Desk Institute (HDI) for excellence in customer service. ...
http://akamai.com/html/about/press/releases/2001/press_032001.html
- Customer service - Wikipedia, the free encyclopedia
Institute of Customer Service. Official U.S. Department of Labor Bureau of Labor Statistics ... Help. Toolbox. What links here. Related changes. Upload file ...
http://en.wikipedia.org/wiki/Customer_service
- Computer Help A to Z
Explains how to make better use of computers with easy to understand tips and articles covering the basics.
http://computerhelpatoz.com
- Help.com
http://help.com
- Help Desk Institute - Wikipedia, the free encyclopedia
... Help Desk Institute) is a large membership association for the IT service ... HDI focuses on promoting the customer service and technical support industry by ...
http://en.wikipedia.org/wiki/Help_Desk_
- LBE Help Desk Software
Help desk software features include Win32 application, browser-based interface, e-mail handler, and advanced system reporting.
http://lbehelpdesk.com
- Google Help
http://google.com/support
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