- Help Desk Institute (HDI) - CRM, Call & Contact Center
... Center People: Judy Benda, Executive Director of Training, Help Desk ... Help Desk Institute Updates Courseware For Support Center Training And Certification ...
http://av.rds.yahoo.com/_ylt=A0oGkuC2omVJdoIAKWeDBqMX;_ylu=X3oDMTBwMjNqdWVsBHBnd...
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