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  1. HDI | Leading IT Service & Support
    ... for help desk, support center, and service desk professionals. ... Annual Practices and Salary Survey For the Help Desk/IT Service and Support Industry ...
    http://thinkhdi.com

  2. Help Desk Institute - Wikipedia, the free encyclopedia
    Help Desk Institute. From Wikipedia, the free encyclopedia. Jump to: navigation, ... HDI (formerly Help Desk Institute) is a large membership association for the IT ...
    http://en.wikipedia.org/wiki/Help_Desk_

  3. Prometric: Help Desk Institute Certification
    Help Desk Institute Certification Information - Learn more about the certification tests offered by Prometric by visiting the Help Desk Institute certification Web ...
    http://prometric.com/HDI/default.htm

  4. Help Desk Institute
    Help Desk Manager (HDM) Certification. Standards. Official Curriculum. Help Desk Institute ... HDA is the acronym that is used for the Help Desk Analyst. T ...
    http://thinkhdi.com/files/pdfs/HDM.pdf

  5. Help Desk Institute
    Help Desk Institute (HDI) Help Desk Institute's Certification is the first open ... ITIL for Help Desk Agents. HDI Customer Support Specialist (CSS) Certificate ...
    http://getronics.com/gb/en-gb/services/bestpractice/education/HDI.htm

  6. Fox Chapter of Help Desk Institute - HDI
    FREE IT Help Desk Best Practices Webcast. Wednesday, April 30th at 1PM Eastern Standard Time. ... Strategies for elevating help desk efficiency and effectiveness ...
    http://foxhdi.org

  7. Welcome to SDIe | SDIe
    Welcome to the new home of SDIe - the Service Desk Institute experience. ... definition of help desk' has become increasingly distinct from that of service desk' ...
    http://sdi-e.com

  8. SupportSoft : Partners : Industry Partnerships : Help Desk Institute
    SupportSoft - Industry Partnerships ... Help Desk Institute. Broadband Service Forum. DSL Forum. Home Gateway Initiative. Support Overview ...
    http://supportsoft.com/partners/industry/hdi.asp

  9. Amazon.com: "Help Desk Institute": Key Phrase page
    Key Phrase page for Help Desk Institute: Books containing the phrase Help Desk Institute ... Key Phrases: Help Desk Institute, Best Practices Survey, Reviewing Key ...
    http://amazon.com/phrase/Help-Desk-Ins...

  10. Help Desk Institute Certifications
    certification information from GoCertify.com, the gathering place and resource center for people interested in ... From Help Desk Institute. Customer Support ... Help Desk ...
    http://gocertify.com/vendors/HelpDeskI...


   
 
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